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Welcome to Gage Court Clothiers custom tailoring and alterations
Gage Court Clothiers — Terms of Service
Last updated: July 6, 2026
These Terms of Service ("Terms") govern your access to and use of the website located at www.gcclothiers.com (the "Site"), our showrooms, and the products, custom tailoring, alterations, appointments, and related services we provide (collectively, the "Services"). The Site and Services are operated by Gage Court Clothiers, a Maryland corporation, also referred to in these Terms as "RW Bespoke," "GC," "Gage Court," "we," "us," or "our."
PLEASE READ THESE TERMS CAREFULLY. They contain important limitations and exclusions of liability, a binding individual arbitration provision, and a class-action and jury-trial waiver (Section 24) that affect your legal rights, as well as a clause governing the governing law, jurisdiction, and venue of disputes (Section 23). They also describe our policy that custom and made-to-measure garments are final sale and non-refundable (Sections 11–12).
By accessing or using the Site or Services, placing an order, or booking an appointment, you acknowledge that you have read, understood, and agree to be bound by these Terms and by our Privacy Policy, which is incorporated by reference. If you do not agree, do not use the Site or Services.
1. Acceptance of These Terms
Your use of the Site or Services constitutes your acceptance of these Terms. We may revise these Terms at any time by posting an updated version with a new "Last updated" date. Changes are effective when posted and do not apply retroactively to orders we have already accepted unless required by law. Your continued use of the Site or Services after changes are posted constitutes acceptance of the revised Terms.
2. About Us
Gage Court Clothiers is a custom clothier and tailoring house offering made-to-measure suits and menswear, custom garments, and men's, women's, and bridal alterations, with showrooms in Pikesville, Maryland and Howell, New Jersey and by-appointment service in additional locations. You can reach us using the details in Section 27.
3. Eligibility
The Site and Services are intended for individuals who are 18 years of age or older. By using the Services, you represent and warrant that you are at least 18 years old and able to form a legally binding contract. A person under 18 may use the Services only with the involvement and consent of a parent or guardian who is an eligible customer and who agrees to be responsible for the transaction.
4. Your Account, Registration, and Customer Content
You may need to provide certain information (such as your name, contact details, measurements, and style preferences) to place an order, book an appointment, or create an account. You agree to provide accurate, current, and complete information and to keep it updated. You are responsible for maintaining the confidentiality of any account credentials and for all activity under your account, and you agree to notify us promptly of any unauthorized use. Any content you submit to us (including measurements, photographs, notes, and preferences) you grant us a non-exclusive right to use for the purpose of providing the Services to you.
5. Communications and Consent
By providing your contact information and using the Services, you agree that we may contact you by email, telephone, text message (SMS/MMS), push notification, and mail for transactional purposes such as order confirmations, appointment reminders, fulfillment updates, and customer service. Marketing communications are sent only with your consent and you may opt out at any time (for email, use the unsubscribe link; for text messages, reply STOP). Message and data rates may apply according to your carrier. Additional text-message terms are described in our Privacy Policy.
6. Appointments and Scheduling
Appointments may be booked through the Site or by phone at 917-924-0207. Appointment availability is limited and is not guaranteed until confirmed, and acceptance of any booking is at our discretion.
You agree to the following appointment policy:
• You may cancel or reschedule an appointment at no charge if you do so not less than twenty-four (24) hours before the scheduled time.
• We may charge a cancellation fee of up to US $20.00 if you cancel or reschedule less than 24 hours before the appointment, fail to attend a scheduled appointment, or arrive more than fifteen (15) minutes late.
• We reserve the right not to honor a booking if you arrive more than fifteen (15) minutes after the scheduled start time.
7. Products; the Custom Nature of Our Goods
Most garments we sell are custom or made-to-measure, produced specifically for you based on your measurements, fabric selection, and design choices. Because each garment is made to order and cannot be resold, custom garments are final sale. Please review Sections 11 and 12 regarding fit, alterations, and refunds. Product images, fabric colors, and descriptions are provided for illustration; natural variation in cloth and on-screen color rendering may occur.
8. Pricing, Taxes, and Currency
Prices for custom garments are determined per order based on the fabric, size, construction, and design selected, and are subject to change without notice. The price applicable to your order is the price presented and confirmed at the time your order is placed. Prices are shown in U.S. dollars unless stated otherwise and do not include taxes, duties, or shipping unless stated. You are responsible for all applicable sales tax, duties, and levies. If a product or service is listed at an incorrect price due to a typographical or system error, we reserve the right to cancel or decline any order placed at the incorrect price, even after the order has been submitted.
9. Orders and Order Acceptance
When you place an order, you are making an offer to purchase. Your order is accepted, and a binding contract is formed, only when we confirm the order and/or send an order or shipping confirmation. We may decline or cancel an order — for example, if the product or fabric is unavailable, if we suspect fraud, or if there was a pricing error — and if we cancel an accepted order for such reasons we will not charge you or will refund amounts paid for that order.
You agree that:
• Payment in full (100%) is required to confirm your order and begin production. We may pre-authorize your payment method or charge a nominal verification amount not to exceed one dollar (US $1.00) to verify it, and we may use third-party payment processors.
• Because production begins promptly, no changes to style, fabric, or specifications may be made after your order is placed and accepted.
• You are responsible for reviewing and confirming your selections. For any specific style, you should provide clear written details and, where relevant, reference photographs with the desired measurements/dimensions. In the event of any discrepancy between a verbal request and the written order, the clothier's written order form will be the controlling record.
10. Production, Delivery, and Risk of Loss
Custom and made-to-measure garments are typically ready in approximately four to six (4–6) weeks from the date your order is confirmed and paid in full. Delivery and production times are good-faith estimates and are not guaranteed, as timing depends on fabric sourcing (including imported fabrics) and production schedules. In particular:
• January–February: production facilities close seasonally; orders may be delayed 3–4 weeks, and rush options are not available during this period.
• August: Italian fabric mills close seasonally; imported-fabric orders may be delayed 2–3 weeks.
Rush production may be available on eligible orders for an additional fee, but is not available for certain items (such as imported fabrics) and is not guaranteed. We prefer in-person pickup and fitting at a showroom so we can confirm fit; where we ship, we may use carriers such as USPS, UPS, or FedEx. Title and risk of loss pass to you upon our delivery of the goods to you or to the carrier. We are not liable for losses, costs, or damages arising from late or delayed delivery.
11. Fit, Alterations, and Satisfaction
We want every garment to fit beautifully. Most garments require fitting once received.
• Complimentary alterations: We provide complimentary alterations needed for any reason for thirty (30) days from the date you receive the garment. Alterations typically take 7–10 days; rush alteration service may be available in as little as 1–2 days for a rush fee.
• Where alterations are performed: Alterations may be performed at our showroom or by a tailor with whom we have a relationship. If you are outside our showroom area and use a tailor of your own choosing (or in a location where we have no tailor relationship), we will reimburse the cost of alterations up to the following amounts:
- Two-piece suit — $100
- Jacket / blazer — $70
- Trousers — $30; Vest — $30; Shirt — $30
If an alteration bill exceeds the applicable amount, you are responsible for the difference unless we approve the additional cost in writing in advance.
• Time limit: To be eligible for reimbursement, alterations must be performed within thirty (30) days of your first fitting or the date the garment was delivered. We are not obligated to cover costs for alterations performed after that period.
• One tailor: We will cover the cost of alterations from one (1) tailor agreed with you. If you are unhappy with that tailor's work, you must return to the original tailor; we are not responsible for the cost of a second tailor.
• Bring a garment to your fitting: If you are fitted outside our showroom, you are required to bring a well-fitting garment (e.g., a suit) to the fitting so our team can gauge your fit preferences. If you do not, we are not required to cover alteration costs if you are unhappy with the resulting fit.
• Damage in your possession: Once a garment is in your possession, we are not responsible for repairs or remakes needed due to damage, wear, weight change, or improper care.
At our discretion, where a fit cannot be achieved through alterations, we may remake the garment. Our remedy for fit concerns is alteration or, at our discretion, remake — not a refund (see Section 12).
12. Returns and Refunds
Due to the nature of custom clothing, with each garment created specifically for you, Gage Court Clothiers does not accept returns and does not provide refunds on custom or made-to-measure garments. All such orders are final and binding once confirmed. Our commitment to your satisfaction is delivered through the fit, alteration, and (at our discretion) remake process described in Section 11. Nothing in these Terms limits any non-waivable rights you may have under applicable law.
13. Abandoned Garments
If your completed garment is not picked up within ninety (90) days after we first notify you that it is ready for pickup, we may, in our discretion, discard or otherwise dispose of the garment, and we will have no obligation to provide a refund, credit, or replacement.
14. Gift Cards and E-Gift Certificates
We may issue gift cards and electronic gift certificates. All sales of gift cards and e-gift certificates are final. They are treated as cash equivalents, cannot be redeemed for cash except where required by law, cannot be exchanged or refunded for any reason, and cannot be used to purchase other gift cards. We are not responsible for lost or stolen gift cards.
15. Promotions and Discounts
Promotions, discounts, and offers are provided at our discretion, may vary by customer, may be modified or withdrawn at any time, and cannot be combined unless stated. Shipping, handling, and sales tax may still apply. Any advertised comparison or "regular" price reflects our good-faith representation of value.
16. Intellectual Property
All content on the Site — including text, graphics, logos, images, photographs, page layout, and design (collectively, "Content") — is owned by or licensed to Gage Court Clothiers and is protected by U.S. and international copyright, trademark, and other intellectual-property laws. "Gage Court Clothiers," "RW Bespoke," and related names and logos are our trademarks and may not be used without our prior written permission. You may view and download Content for your personal, non-commercial use only, provided you keep all proprietary notices intact. You may not reproduce, distribute, modify, or create derivative works from the Content except as expressly permitted.
17. Acceptable Use
You agree not to use the Site or Services to: (a) violate any law or regulation; (b) infringe the rights of others; (c) transmit any unlawful, harassing, defamatory, obscene, or otherwise objectionable content; (d) upload viruses or malicious code; (e) attempt to gain unauthorized access to the Site, other accounts, or our systems; (f) interfere with the proper functioning of the Site; or (g) engage in fraudulent activity. We may suspend or terminate access for any violation.
18. Third-Party Links and Services
The Site may contain links to third-party websites or services (including scheduling, payment, and analytics providers). We do not control and are not responsible for the content, policies, or practices of any third party. Your use of third-party services is governed by their terms and privacy policies.
19. Disclaimer of Warranties
EXCEPT AS EXPRESSLY PROVIDED AND TO THE FULLEST EXTENT PERMITTED BY LAW, THE SITE, SERVICES, AND PRODUCTS ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SITE WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE. Some jurisdictions do not allow the exclusion of certain warranties, so some of the above may not apply to you.
20. Limitation of Liability
TO THE FULLEST EXTENT PERMITTED BY LAW, GAGE COURT CLOTHIERS AND ITS OWNERS, OFFICERS, EMPLOYEES, AND AGENTS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, OR GOODWILL, ARISING OUT OF OR RELATING TO YOUR USE OF THE SITE, SERVICES, OR PRODUCTS. TO THE FULLEST EXTENT PERMITTED BY LAW, OUR TOTAL LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATING TO THE SITE, SERVICES, OR A PRODUCT WILL NOT EXCEED THE AMOUNT YOU PAID TO US FOR THE PRODUCT OR SERVICE GIVING RISE TO THE CLAIM. Some jurisdictions do not allow certain limitations, so some of the above may not apply to you.
21. Indemnification
You agree to indemnify, defend, and hold harmless Gage Court Clothiers and its owners, officers, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising out of or related to your violation of these Terms, your misuse of the Site or Services, or your violation of any law or the rights of a third party.
22. Termination
We may suspend or terminate your access to the Site or Services at any time, with or without notice, for any conduct we believe violates these Terms or is harmful to us or others. Sections that by their nature should survive termination (including Sections 11–12 and 16–24) will survive.
23. Governing Law and Venue
These Terms and any dispute arising out of or relating to them, the Site, the Services, or a product are governed by the laws of the State of Maryland, USA, without regard to its conflict-of-laws principles. Subject to Section 24 (Arbitration), you agree that the exclusive venue for any dispute not subject to arbitration will be the state or federal courts located in Maryland, and you consent to personal jurisdiction there.
24. Dispute Resolution — Binding Arbitration and Class-Action Waiver
Please read this section carefully — it affects your legal rights.
Except for the excluded claims below, any dispute, claim, or controversy arising out of or relating to these Terms, the Site, the Services, or any product ("Dispute") will be resolved by final and binding individual arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules, rather than in court. The arbitration will take place in Maryland (or by video/telephone where available), and judgment on the award may be entered in any court of competent jurisdiction. The Federal Arbitration Act governs the interpretation and enforcement of this section.
• Class-action and jury-trial waiver: You and Gage Court Clothiers agree that each may bring claims against the other only in an individual capacity, and not as a plaintiff or class member in any purported class, collective, or representative proceeding. You and we waive any right to a jury trial.
• Excluded claims: Either party may bring an individual claim in small-claims court, and either party may seek injunctive relief in court to protect intellectual-property rights.
• 30-day right to opt out: You may opt out of this arbitration agreement by sending written notice to the contact address in Section 27 within 30 days of first accepting these Terms; opting out will not affect any other part of these Terms.
25. Changes to These Terms
We may update these Terms from time to time. The "Last updated" date at the top reflects the most recent version. Material changes will be posted on this page, and your continued use of the Services after changes take effect constitutes acceptance.
26. Miscellaneous
These Terms, together with the Privacy Policy and any policies referenced here, are the entire agreement between you and Gage Court Clothiers regarding the Site and Services. If any provision is held unenforceable, the remaining provisions will remain in effect. Our failure to enforce a provision is not a waiver. You may not assign these Terms without our consent; we may assign them in connection with a merger, acquisition, or sale of assets. We are not liable for any failure or delay in performance caused by events beyond our reasonable control (force majeure).
27. Contact Us
Gage Court Clothiers
1505 Bedford Avenue, Pikesville, MD 21208
Phone / Text: 917-924-0207
Email: customerservice@gcclothiers.com
Website: https://gcclothiers.com